Shipping, Delivery & Return Policy
We offer FREE tracked shipping to our FCINSIDER members within the USA, Canada, Mexico, UK, Ireland, Australia & New Zealand, Algeria, South Africa, British Islands, Caymans, Trinidad & Tobago, US Islands on all orders.
Non members will be charged a flat rate of $8.97 for shipping to above destinations.
Orders are processed within the following business hours:
Monday: 10 AM – 6 PM
Tuesday: 10 AM – 6 PM
Wednesday: 10 AM – 6 PM
Thursday: 10 AM – 6 PM
Saturday: 11 AM – 4 PM
Estimated delivery time varies by location and can be longer than 10 days due to high demand and current COVID-19 measures.
These are our estimates:
USA: between 5 to 20 business days.
Canada: between 10 to 25 business days.
UK/Ireland: between 7 to 20 business days.
Australia / New Zealand: between 5 to 20 business days.
Others: 10 to 40 Days.
A tracking number will be emailed to you within 75 business hours to allow you to track your shipment. Email notifications will also be sent for the same purpose.
What Shipping Methods Are Available?
We offer both standard and expedited shipping at checkout.
How do I place an Order?
Shopping at FemCODES.com is very easy, simply add the products you like to your cart and then follow throughout the checkout process. You will then receive and order confirmation email. Please remember to check your junk inbox if you don't see it in your normal email inbox.
What Payment Methods Are Accepted?
We teamed up with PayPal as it's the safest payment method for online shopping. You do NOT have to own a PayPal account to proceed with your payments . Additionally we accept Apple Pay, Google Pay and Amazon Pay.
Do You Ship Internationally?
Yes, we ship within the USA, Canada, UK, Ireland, Australia & New Zealand on all orders.
FREE RETURNS & EXCHANGES CONDITIONS
The Team of FemCODES will be giving a refund for the products in the following cases. We accept returns under certain conditions for full details of Refund and Return Policy read the following points carefully.
NO return or refunds on digital downloads or masterclasses.Returns charges for items not as described will be taken care of by FemCODES. Returns for any other reasons will be at the charge of the customer.
We accept returns for items received damaged or not as described.
We do not accept returns on intimate items such as lingerie, underwear, worn items, items with tags removed. Paid Priority Shipping will not be refunded. We offer free returns labels on selected, items within 3 calendar days of delivery. Chat with our customer support team for more information.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please Contact Us within 7 days of receiving your product to begin the process.
Money Back Guarantee
We promise your money back if the item you received is not as described, or if your item is not delivered within our Buyer Protection period. You can get the refund in 20 days after the claim process finishes. Paid Priority Shipping will not be refunded.
Is Buying On-Line Safe?
Buying online has never been safer. We've teamed up with secure online payment gateways such as PayPal, Apple Pay, Amazon Pay & Google Pay to ensure that all sensitive data are strongly encrypted safely.
How to Get the Refund?
You can get the refund by contacting us on contact us page. As per the above mentioned guidelines we will give you a refund within 10 business days.
We do not accept returns for intimate items, gift cards, and beauty items.
If you wish to return your item, we must receive your request within 7 days of the date you received your item. Paid Priority Shipping will not be refunded.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within . All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
I Have more questions
For Additional Assistance
You can reach us through Facebook Messenger (see blue "Message Us" button at the bottom right of your browser page) or at our Contact Us page and can submit your query. We will get in touch with you quickly and will try our level best to solve your problem.